Last updated: May 2026
At VisaGate Nigeria, we take the privacy and security of your personal information seriously. This policy explains how we collect, use, store, and protect your data when you use our visa assistance services.
When you use VisaGate Nigeria, we collect information you provide directly to us, such as your name, email address, phone number, passport details, and travel information when you create a visa application. We also collect information automatically when you use our services, including log data, device information, and cookies.
We use the information we collect to process your visa applications and provide our services, communicate with you about your applications and our services, verify your identity and prevent fraud, comply with legal obligations, and improve our platform and user experience.
Uploaded documents including passport scans, bank statements, and supporting materials are used solely to process your visa application. Documents are stored securely and are shared only with relevant embassy or visa processing authorities as required for your application. We do not sell or share your documents with third parties for marketing purposes.
We do not sell, trade, or rent your personal information to third parties. We may share your information with embassy and consular authorities as required to process your visa application, service providers who assist us in operating our platform under strict confidentiality agreements, and law enforcement when required by law.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted (HTTPS) connections. However, no internet transmission is completely secure and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application data is retained for up to 5 years to support re-applications and audits. You may request deletion of your data by contacting us directly.
You have the right to access the personal information we hold about you, correct inaccurate information, request deletion of your information (subject to legal requirements), withdraw consent at any time, and lodge a complaint with a data protection authority. To exercise these rights, contact us at info@visagateng.com.
We use cookies and similar tracking technologies to enhance your experience on our platform. Essential cookies are required for the platform to function. You may disable non-essential cookies through your browser settings, but this may affect some features of the service.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us at info@visagateng.com or through our Contact Us page.